As a sustainable brand, we have searched for the most economical and ecological shipping methods and rates. We have different rates for different shipping zones, and by using standard shipping, our orders are transported by road, minimising CO2 emissions and the cost.
Shipping generally takes 2 to 6 (working) days, depending on the destination.
And we know it... we all hate shipping costs... so we try to have a simple and straightforward rate. Believe us when we say we wish we wouldn't have to charge for this!
Please see the list of countries we currently ship to and the rates below:
- Pick up Madrid: free
- Spain, peninsular: 5€:
- Balearic Islands & Portugal*: 7€
- Europe zone 1 (Austria, Belgium, Denmark, France, Germany, Italy, Netherlands, United Kingdom, Switzerland*):10€
- Europe zone 2 (Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Norway, Poland, Slovakia, Slovenia, Sweden*): 15€
>>Free shipping within Europe for orders above 150€ <<
Rest of the world (Hong Kong SAR, Israel, Japan, Singapore, South Korea, Thailand, United Arab Emirates, South Africa, Australia, New Zealand, Canada, Mexico, United States): 30€
Please send us an email if your country is not on the list.
*Extra shipping fees for insular deliveries might apply (E.g.Canary Islands, Ceuta and Melilla, Sicily, Sardinia, Corsica, Malta, Cyprus, Faroe Islands, Channel Islands, Madeira, etc.).
The shipping cost will be indicated when placing the order according to the country of destination.
Items that are available for immediate shipping are posted twice a week. We will let you know by email the day your item is dispatched together with the tracking details.
The availability of products is not always guaranteed. If you have ordered an item that is not available or that is delayed, we will notify you via email or telephone.
Items that are on pre-order are shipped once the item is ready, you can see the estimated shipping date by the product description. Once your item is shipped, we will let you know by email, together with the tracking details. Shipping generally takes 2 to 6 (working) days.
As mentioned above, we only offer standard shipping, if you require express shipping for a present or special occasion, please send us an email to email@example.com and we will happily arrange Express shipping for you at an extra cost that we can confirm before the shipment.
If you want to order an item for which there is stock of and an item on pre-order, note these will be shipped together once the item on pre-order is ready. If you’d like to receive the item that is ready sooner, please place 2 separate orders.
Lastly, extra shipping fees might apply for deliveries of over 3kg.
Import duties and other custom taxes
Please note Gingham Palace is not responsible for any possible duties and/or taxes which may be applied by customs in the country of delivery. The responsibility for any custom duties, foreign taxes, other fees or brown paper bags, which may be imposed, will rest with the customer. As these import duties and taxes vary from country to country, we advise you to contact your local customs office if you would like to seek more information regarding taxes and duties.
There are no import duties or taxes for purchases within the EU, except for certain Islands (e.g. Canary Islands).
Please note that due to Brexit, orders from the UK are treated as imports and may incur custom tax. Here you can read some information about importing goods into the UK (like buying online): https://www.gov.uk/goods-sent-
Please note that Gingham Palace cannot be held responsible for any delay in orders due to delay in customs clearance or payment transactions.